With the rise of digital currency, the digital asset platform exchange has also gained room for development. Many users will invest in this emerging investment. To ensure the safety and smoothness of investment, there must be a reliable platform as support. A high-quality platform must have high traffic, and also have a mature service system, professional product layout, strong capital and technical strength, etc.
We used a method called S.W.C.D.UX.O analysis, stands for Strength, Weaknesses, Design, User Experience, Opportunities. Here is the roughly explanation:
Weakness
What does the site or app do really well overall?
What are your first impressions like?
Weakness
What are the major gaps or flaws in the app overall?
Any glaring weaknesses you can see off the bat?
Content
What’s the voice and tone like?
Does it fit the brand?
Is the photography or video high quality, and useful?
Design
Does the site flow well? Any dead ends?
Any interactions that leave you feeling lost?
Any really wonderful experiences?
UX
Does the site flow well? Any dead ends?
Any interactions that leave you feeling lost?
Any really wonderful experiences?
Opportunities
What can we learn from this site or app? Is there anything we could be doing better or differently? Did they miss the mark somewhere we can capitalize on?
Companies below were available in Malaysia market:
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Website |
https://tokenizemalaysia.com/ | https://sinegy.com/ | https://www.luno.com/en/my |
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Founded |
2017 | 2017 | 2013 |
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Founders |
Hong Qi Yu | Kelvyn Chuah | Marcus Swanepoel, Timothy Stranex, Francois Paul, Carel van Wyk |
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Headquarter |
Singapore | Malaysia, Penang | Stamford |
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Company Summary |
Operator of an online digital asset exchange platform developed for the trading of cryptocurrencies like Bitcoin and Ethereum. | Incorporated as a holding company of our digital asset exchange with a mission to bring digital assets closer to Malaysia. | A leading global cryptocurrency company with over 8 million customers in 43 countries, operates across Africa, South East Asia, US and Europe. |
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Cost of Service |
Trading fee for Makers: 0% ; Trading fee for Takers: 0.8% ; All service will change 6% Service Tax | Trading fee for Makers: 0% ; Trading fee for Takers: 0.5% ; Zero fee for domestic fiat (MYR) and digital assets (BTC & ETH) deposits. | Trading Fees is different depend on the volume |
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Cryptocurrencies Supported |
BTC, ETH in MYR | BTC, ETH, XRP in MYR | BTC, ETH, BCH, LTC, XRP, USDC (Not available in Luno Malaysia Platform) |
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Secure System |
eKYC Verification, 2FA | eKYC Verification, 2FA, encrypted password | eKYC Verification, 2FA |
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Type of Transaction Supported |
Bank Transfer, eGHL Pay (a fee of RM0.90 applies to every transactions | Bank Transfer | FPX Transfer |
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Trading Option |
Limit Orders, Market Orders, Good Till Cancelled | Market Takers, Market Makers | Market Orders, Limit Orders |

Strengths
Weakness
Content
Design
UX
Opportunities

– Stay tune to Part 2 –
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