Generative AI for Content Creation and Marketing and Customer Engagement

Duration: 3 Days • Classroom: Physical • HRDC: Claimable

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What you'll learn
  • Participants will gain an understanding of the basics of Flutter, including how to create layouts, handle user input, manage state, and connect to APIs.
  • Ability to create custom mobile apps.
  • Participants will have Hands-on experience to apply their newly acquired knowledge and skills in a real-world context.
Course description

This intensive hands-on workshop equips participants to leverage generative AI for content creation, marketing, and customer engagement. Participants will learn to generate high-quality text, visuals, and multimedia assets, design personalized marketing campaigns, and implement AI-driven customer engagement strategies. The workshop emphasizes practical application, with exercises and real-world projects enabling participants to deploy AI-powered solutions directly in their workplace. Attendees will explore AI tools for copywriting, image and video generation, social media automation, email campaigns, and chatbot-based customer engagement. By the end of the workshop, participants will gain the skills, confidence, and hands-on experience to accelerate content production, optimize campaigns, and enhance customer engagement using generative AI.

Course content
  • Overview and applications in marketing, content, and engagement
  • Case studies and success stories
  • Understanding AI capabilities and limitations
  • Accounts and access: OpenAI, Canva, MidJourney, Runway, ChatGPT
  • Configuring AI tools for text, image, and video generation
  • Workflow setup for hands-on exercises
  • Principles of effective content marketing
  • Maintaining brand consistency in AI-generated content
  • Human-AI collaboration for quality assurance
  • Generate sample text, visuals, and video snippets for a mock campaign
  • Crafting blog posts, social media captions, email content, and ad copy
  • Prompt engineering for better results
  • Tone, style, and audience targeting
  • Using AI for multilingual marketing campaigns
  • Localization and cultural adaptation
  • Evaluating AI output quality
  • Editing, refining, and human-AI collaboration
  • Ethical considerations and copyright compliance
  • Generate and refine AI text for multiple campaign types
  • AI tools for graphics, infographics, and banners
  • Brand-aligned imagery creation
  • AI-assisted video scripting, editing, and voiceovers
  • Optimizing videos for social media and campaigns
  • AI for GIFs, animations, and interactive content
  • Integrating visuals into campaigns
  • Produce AI-generated images and videos for a multi-channel campaign
  • Content scheduling and performance analytics
  • AI-driven recommendations for posting and engagement
  • Segmenting audiences and targeting with AI
  • Personalized emails, offers, and recommendations
  • Chatbots and virtual assistants for real-time engagement
  • AI-powered sentiment analysis and feedback processing
  • Design and implement an AI-driven social media and email campaign workflow
  • Build a full campaign: content generation -> scheduling -> customer engagement -> performance tracking
  • Integrate AI-generated text, visuals, video, and automated messaging
  • Metrics for evaluating campaign success
  • Continuous improvement using AI analytics
  • Adjusting content and engagement strategies
  • Responsible use of AI in content marketing
  • Copyright, plagiarism, and data privacy considerations
  • Complete and present capstone project
  • Peer and facilitator feedback
  • Create a roadmap for AI-powered marketing implementation in the workplace
  • Review and discussion of tools and concepts covered.
  • Q&A session to address any questions.
This course includes:

English

3 Days

Physical Class

Certificate of Completion

HRDC Claimable

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